Sonic Nomads Privacy Policy
Effective date: October 16, 2026 · Last updated: September 28, 2026
Transients Co., Ltd. ("Transients," "we") processes the personal information of users of the Sonic Nomads app (the "Service") in accordance with the Personal Information Protection Act of Korea and other applicable laws, as described below.
1. Information we collect
a. When you sign up or log in (social login)
| Provider | Information we receive |
|---|---|
| Kakao | Kakao account ID, profile nickname; email and profile image (if you consent) |
| Google account ID, email, name; profile image (if provided) | |
| Apple | Apple user ID, email (or Apple private relay email); name (if you choose to share it) |
b. Information you provide while using the Service
- Recordings (audio files) you upload and related information: title, description, tags, recording location (geotag), and date/time
- Profile information (such as nickname) and activity such as likes and bookmarks
- Reports and blocks: when you report content or a user, we record your account ID, the reported content or user, the reason you select, any note you add, and the time; when you block a user, we store your block list
- Your email address or Instagram username, and message content, when you contact us
c. Information collected automatically
- Device information (OS and version, app version, device model, device identifiers), IP address, access logs, usage records, and crash logs
- Location: if you allow location access and choose to geotag a recording, the device location at that moment
d. App permissions
- Microphone (required) — to record sound
- Location (optional) — to geotag recordings
- Photos/Storage (optional) — to save and load files
- Notifications (optional) — to receive announcements and activity alerts
You can use the basic features of the Service without granting optional permissions.
2. How we use information
- To identify and authenticate you and manage your account
- To upload, store, play, and share recordings, and to show and explore them on a map
- To curate content, connect with festival programs, and send announcements
- To keep the Service safe: reviewing reports, removing objectionable content, applying blocks, and restricting or terminating abusive accounts
- To analyze usage, improve quality, and diagnose errors
- To prevent fraud and misuse, enforce our Terms, and handle disputes
- To respond to inquiries
3. Retention
- We delete personal information without delay when its purpose is fulfilled or when you delete your account.
- Recordings and related information are deleted when you delete your account, except content you have separately agreed may be used beyond operating the Service (for example, a festival archive), which is kept within the scope and period of that consent.
- Records of reports and moderation actions are kept for 1 year after the report is resolved, to prevent repeated abuse and handle disputes. Your block list is deleted when you delete your account.
- Access logs: 3 months (Protection of Communications Secrets Act). Records of misuse: 1 year (internal policy).
4. Sharing with third parties
We do not provide your personal information to third parties beyond what this Policy describes, except with your prior consent or where required by law. Content you post publicly, including its geotag if you add one, is visible to other users.
5. Service providers (processors)
| Provider | Service | Retention |
|---|---|---|
| Google LLC | Cloud infrastructure and data storage (Google Cloud Platform); push notifications (Firebase Cloud Messaging); usage analytics and crash reporting (Firebase Analytics, Crashlytics) | Until account deletion or end of contract |
6. International transfer
To provide the Service, we transfer and store personal information outside Korea as follows. Authentication information is also processed by Google LLC (USA) and Apple Inc. (USA) during social login.
| Recipient | Country · when and how | Information | Purpose · retention |
|---|---|---|---|
| Google LLC | USA · transmitted over the network when you use the Service | Information in Section 1, including recordings, geotags, reports, device and usage information, crash logs, and push tokens | Data storage and processing, push notifications, analytics and crash reporting · until account deletion or end of contract |
You may refuse the international transfer by contacting us, but some or all of the Service may then be unavailable.
7. Your rights
- You may request access to, correction, deletion, or suspension of processing of your personal information, and withdraw consent at any time.
- You can delete your account in the app (Delete Account) or by emailing us. We act on requests without delay.
8. Deletion
Electronic files are permanently deleted in a way that cannot be recovered; printed records are shredded or incinerated.
9. Security
We limit and train staff who handle personal information, control access, encrypt data in transit and at rest, keep access logs, and restrict physical access to storage.
10. Automatic collection
The Service uses device identifiers and SDK-based collection for analytics and error diagnosis. You can limit this in your device settings (resetting or limiting the advertising identifier, disabling app tracking and notifications).
11. Children
The Service is not intended for children under 14. We do not knowingly collect personal information from children under 14, and if we learn that we have, we will delete it promptly.
12. Privacy officer
- Chief Privacy Officer: Yebon Jo (Director)
- Email: jo@transients.kr · Phone: +82-10-5709-0680
- Transients Co., Ltd. · 5–6F, Migwang Building, 82 Seocho-daero 42-gil, Seocho-gu, Seoul, Republic of Korea
13. Remedies (Korea)
- Personal Information Dispute Mediation Committee: 1833-6972 · www.kopico.go.kr
- Personal Information Infringement Report Center: 118 · privacy.kisa.or.kr
14. Changes
We will announce changes in the app and on this page at least 7 days before they take effect (30 days for changes unfavorable to you).